Last updated: May 2026
This website is operated by R. Plane Carpenter, a sole trader based in Norwich, Norfolk. When this policy says "I", "me" or "my", it refers to Robbie, the sole person running this business.
You can contact me at any time: rplanecarpenter@hotmail.co.uk or 07990 527683.
I only collect personal information when you choose to contact me. This happens when you:
I do not use analytics software, advertising trackers, or any cookies on this website. I do not collect any information about visitors who simply browse the site.
The only reason I collect your contact details is to respond to your enquiry and discuss your project with you. Specifically I use them to:
I will never sell, rent, or share your personal information with any third party for marketing purposes.
Under UK GDPR, I process your personal data on the basis of legitimate interests — you've contacted me to discuss a project, and responding to that contact is the reason for holding your details. Where I send you a formal quote, this also constitutes processing necessary for steps prior to entering a contract.
I keep your contact details and project correspondence for up to 6 years after our last interaction, in line with standard business record-keeping requirements. After that period, your information is securely deleted.
Under UK GDPR you have the right to:
To exercise any of these rights, simply email me at rplanecarpenter@hotmail.co.uk. I'll respond within 30 days.
If you're unhappy with how I've handled your data, you also have the right to lodge a complaint with the Information Commissioner's Office (ICO).
This website does not use cookies, analytics software, or any tracking technology. No personal data is collected simply by visiting this site.
Google Fonts (used for the site's typography) is loaded from Google's servers, which means your browser makes a connection to Google when the page loads. Google's own privacy policy governs that connection.
This site contains links to external sites such as Google Reviews and WhatsApp. Once you leave this site I have no responsibility for the privacy practices of those platforms — please refer to their own policies.
If I make significant changes to this policy I'll update the date at the top of this page. As this is a small sole-trader business, changes are unlikely to be frequent.
Any questions about this privacy policy or how I handle your data — just get in touch:
